Building AI Agents & Automation Workflows to help teams save time and scale smarter.
Building AI Agents & Automation Workflows to help teams save time and scale smarter.
Specialized in Conversational AI, RAG Systems, and workflow automation to streamline business operations.
Botpress – Intelligent Chatbot Flow
Role: Designed and deployed advanced customer support chatbot.
Highlights:
Complex multi-branch flow for product FAQs & order handling.
Integrated knowledge base + AI tasks + image recognition.
Automated missing data checks & fallback handling.
Automation Coverage:
90%
CRT:
↓60%
Botpress – Intelligent Chatbot Flow
Role: Designed and deployed advanced customer support chatbot.
Highlights:
Complex multi-branch flow for product FAQs & order handling.
Integrated knowledge base + AI tasks + image recognition.
Automated missing data checks & fallback handling.
Automation Coverage:
90%
CRT:
↓60%
Botpress – Intelligent Chatbot Flow
Role: Designed and deployed advanced customer support chatbot.
Highlights:
Complex multi-branch flow for product FAQs & order handling.
Integrated knowledge base + AI tasks + image recognition.
Automated missing data checks & fallback handling.
Automation Coverage:
90%
CRT:
↓60%
n8n — Workflow Orchestration & Automation
Role: Architected and deployed automation pipelines connecting multiple systems.
Highlights:
Integrated 300+ apps & APIs (CRM, ERP, eCommerce, WhatsApp, Google, Slack).
Automated customer & order lifecycle: capture → validation → processing → notifications.
Streamlined marketing automation: synced leads between forms, CRMs, and email platforms.
Built data workflows: transform, clean, and enrich across systems.
Added error handling & retries for reliability at scale.
Usability
85%
User Retention
70%
n8n — Workflow Orchestration & Automation
Role: Architected and deployed automation pipelines across multiple systems.
Highlights:
Integrated 300+ apps & APIs (CRM, ERP, eCommerce, WhatsApp, Google, Slack).
Automated customer & order lifecycle from capture → notifications.
Streamlined marketing & lead syncing.
Built data workflows with error handling for reliability.
Automation Coverage:
90%
Time Saved:
20+ hrs/week
n8n — Workflow Orchestration & Automation
Role: Architected and deployed automation pipelines connecting multiple systems.
Highlights:
Integrated 300+ apps & APIs (CRM, ERP, eCommerce, WhatsApp, Google, Slack).
Automated customer & order lifecycle: capture → validation → processing → notifications.
Streamlined marketing automation: synced leads between forms, CRMs, and email platforms.
Built data workflows: transform, clean, and enrich across systems.
Added error handling & retries for reliability at scale.
Usability
85%
User Retention
70%
Developing a Mobile Health Tracking App
Leading Bitcoin Data and Stats site. Live price action, monitor on-chain data, and track key economic indicators.
Conversion Rate
12%
CRT:
4.8*
Make — Scalable Workflow Automation
Role: Designed and implemented scalable automation flows to optimize business processes.
Highlights:
Integrated WooCommerce, WhatsApp, Google Sheets, ERPs into unified workflows.
Automated order management & fulfillment end-to-end.
Streamlined customer communications via WhatsApp & email.
Enabled marketing automation by syncing ads, CRMs, and reports.
Manual Workload:
↓60%
Execution Speed:
↑40%
Developing a Mobile Health Tracking App
Leading Bitcoin Data and Stats site. Live price action, monitor on-chain data, and track key economic indicators.
Conversion Rate
12%
CRT:
4.8*
Optimizing a Corporate Intranet
An innovative app and approach for taking advantage of unused internet from people's devices. It differs from others because of its simplicity, functions, and ways to earn extra money.
Conversion Rate
20%
CRT:
95%
UiPath — Robotic Process Automation (RPA)
Role: Designed and deployed RPA workflows to eliminate repetitive manual tasks.
Highlights:
Automated invoice & document processing with OCR and data extraction.
Streamlined Excel & database operations (batch updates, reports).
Built browser automation for form filling and web tasks.
Reduced manual admin workload with scalable unattended bots.
Efficiency:
50%
Error Rate:
↓65%
Optimizing a Corporate Intranet
An innovative app and approach for taking advantage of unused internet from people's devices. It differs from others because of its simplicity, functions, and ways to earn extra money.
Conversion Rate
20%
CRT:
95%
Web designer and expert in
UX/UI Design
UX/UI Design
UX/UI Design
UX/UI Design
UX/UI Design
with over
15 years
15 years
15 years
15 years
15 years
of industry exeperience.
Expertise extends to
Framer Development
Framer Development
Framer Development
Framer Development
Framer Development
enabling him to create
both aesthetically
pleasing and easily implementable.
Currently works as
Product Designer
Product Designer
Product Designer
Product Designer
Product Designer
at FLYR Hospitality
AI & Automation Expert
in Chatbots
in Chatbots
in Chatbots
in Chatbots
in Chatbots
with over
3 years
3 years
3 years
3 years
3 years
of industry exeperience.
Expertise extends to
Workflow Orchestration, and RPA
Workflow Orchestration, and RPA
Workflow Orchestration, and RPA
Workflow Orchestration, and RPA
Workflow Orchestration, and RPA
enabling him to deliver
both scalable and
impact-driven
impact-driven
impact-driven
impact-driven
impact-driven
solutions
Web designer and expert in
UX/UI Design
UX/UI Design
UX/UI Design
UX/UI Design
UX/UI Design
with over
15 years
15 years
15 years
15 years
15 years
of industry exeperience.
Expertise extends to
Framer Development
Framer Development
Framer Development
Framer Development
Framer Development
enabling him to create
both aesthetically
pleasing and easily implementable.
Currently works as
Product Designer
Product Designer
Product Designer
Product Designer
Product Designer
at FLYR Hospitality
"He consistently exceeds our expectations"
"I recommend Goran whole-heartedly"
"Loved to work with Goran!"
"We got a tourism chatbot that made our client communication faster and easier."
"Our customer support and order workflows became fully automated and more efficient."
"Our course support and sales became fully automated — from student registration to answering inquiries on the website."
"He consistently exceeds our expectations"
"I recommend Goran whole-heartedly"
"Loved to work with Goran!"
Skills
Skills
UX Design
AI Chatbots
UI Design
RPA
Product Design
Workflow Automation
Consulting
Consulting
Design Systems
NLU & NLP
Front-End Development
Prompt Engineering
Workshops
Hugging Face
Design Sprint
API Integration
Interaction Design
Python
User Testing
Business Solutions
Usability Testing
n8n, Make, Zapier
UX Research
data processing
Leadership
Webhooks
Mentoring
LLM Integration
No-Code
conversation design
+ More
+ More
+ More
Experience
Experience
Design Lead
AI Solutions Engineer
Geonode
XQ Pharma
Jan 2020 - Jan 2023
Apr 2025 – Present
Lead UX/UI Designer
Chatbot Developer
Truely
El-Bakry Overseas
Jan 2018 - Jan 2020
Sep 2023 – Nov 2025
Design Director
AI & Automation Developer
Nicey Studio
Engosoft
Jun 2016 - Present
Jul 2025 – Present
Co-Founder
BrandingMag
Jan 2011 - Jun 2015
Blog
Frequently asked questions
What services do you offer
Which tools and platforms do you work with
Can you integrate AI solutions with my existing systems
Do you provide end-to-end solutions or just chatbot building
How long does it take to deliver a project
Do you work with clients worldwide
What services do you offer
Which tools and platforms do you work with
Can you integrate AI solutions with my existing systems
Do you provide end-to-end solutions or just chatbot building
How long does it take to deliver a project
Do you work with clients worldwide
What services do you offer
Which tools and platforms do you work with
Can you integrate AI solutions with my existing systems
Do you provide end-to-end solutions or just chatbot building
How long does it take to deliver a project
Do you work with clients worldwide